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FAQs

What is your return/exchange policy?

If for any reason you are unsatisfied with your order, you may return any unwashed and unworn item for an exchange of the same product. If you want to set up an exchange or return on a garment, please contact +94 77 103 7452.

 

I bought this tee last week and now it’s on sale.

Occasionally, we adjust the pricing on our items. Unfortunately, we do not offer a price guarantee, so we can’t provide a partial refund for an item that goes on sale after you purchased it. To be notified of when items go on sale, you can subscribe to our e-mail newsletter or follow us on Facebook.

 

How do I pay for my Order?

We accept cash on delivery. We deliver island wide. Delivery costs may apply for orders outside of Colombo.

 

Washing Instructions

All of Faniacs’ products are made with 100% cotton fabric. Expect about 5-7% (about a half a shirt size) shrinkage after normal wash. Wash warm, dry low. Although you should not expect any significant fading, wash colors separately from whites, especially on the first wash.

 

Who designs the Faniacs’ products?

Faniacs’ creative process starts with the founding members who are every bit a geek as you. Every week we get together and brainstorm through several ideas. We commission talented artists to bring our ideas to life, often times they bring their own particular story to the table which just makes everything better. Collaboration is the key to success!

 

Can I submit my own idea?

Sadly, we are unable to accept shirt ideas. Something about non-transferable intellectual design protection rights, or something. The lawyer said it. At least we think it was the lawyer. He was wearing a suit.

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